EION’s BSS/OSS solution is a modular, scalable and integrated end-to-end solution for enabling WiMAX network front office, back office and operations systems. Customer registration, mediation and rating of usage records, credit control, billing and collection, and customer and web care are seamlessly integrated. Operators can choose an end-to-end solution, or modularized where separate functions can be chosen to complement existing OSS/BSSs.

Front Office systems include customer care, customer management, collections and trouble tickets. Back office systems include billing, rating, credit control and interconnect. These key modules enable such services/processes as customer inquiries, registration, equipment purchase, payments, complaints, and self-servicing via the web.

• Supports end-to-end business processes from New Sales to Rating to Billing, all on a single platform
• Modularized to allow network operator to pick and choose the required modules, supporting green field or existing networks
• Rapid rollout for green field operators, or to replace or complement existing OSS/BSS
• Easy to configure plans and packages
• Supports CRM and Web Care
• Converged bill for various services such as voice, data, IPTV, etc.
• Supports multiple billing cycles and bill formats
• Supports multiple languages, currencies, payment methods
• One-stop shop for all information about the customer
• Online self care for the customer